An update from the Joint Water Commission (JWC) says the system's control equipment failed Sunday, triggering a chain of ...

A boil water advisory for three cities in the northwestern Twin Cities metro — Crystal, Golden Valley and New Hope — has been ...

On Sunday, the computer controlling the Golden Valley Water Tower experienced an issue, causing a communication breakdown between the water tower and the North Water Tower in New Hope, according to ...

Residents have reached out to 5 EYEWITNESS NEWS, reporting that their water is not working in Crystal, Golden Valley and New ...

A boil water advisory in place for three Twin Cities communities after having their water services disrupted Sunday morning ...

Authorities now say a technical failure in the water system caused low pressure, which in turn triggered the advisory.

The cities of Golden Valley, New Hope and Crystal are partners in the Joint Water Commission, which purchases water from the ...

The City of New Hope said in a Facebook post that the issue stems from a malfunctioning valve in the Golden Valley water tower.

Summer school programs had closed, businesses taped notes over drinking fountains and residents bought bottle water or they boiled it. It was a big disruption, but only lasted one day.

"Golden Valley, Crystal, and New Hope issued a boil water order for all water users until further notice," the alert reads.